Overview

Overview

The 3 day event has 4 tracks and close to 120+ speakers contribute through their experience across streamed sessions.
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If 2020 has taught us anything, it’s that agility and flexibility are more important than ever. How do you continue to meet your customers’ expectations while the business landscape is changing so dramatically?

Against this background, The Customer FEST Show will examine some of these changes and look at new strategies required to stay relevant. Designing and delivering a stand-out customer journey in an ultra-competitive, uncertain, complicated and noisy world is hard. Sometimes, it can feel as if you are out in the wild trying to navigate with a broken compass.

Who Should Attend?

Who Should Attend?

The Programme connects leaders from a wide range of industries and disciplines to provide a cross functional learning and inspiration experience. We attract Executives and Directors from the Customer Experience, Marketing, Loyalty, Product Design, User Experience, Creative and Customer Service & Human Resource disciplines. Apart from these CEO’s from top organisations contribute on the leadership tracks on both days.

  • Senior Management (CEO, CMO, COO, CDO, CTO)
  • Customer Experience Heads
  • Customer Relations Heads
  • Digital Transformation Heads
  • Customer Engagement Leadership
  • Customer Service heads
  • Sales Head
  • Customer Loyalty Heads
  • Customer Operations Heads
  • Contact Centre Heads
  • Heads of Product Development and Innovation
  • Heads of UX
  • Chief Digital Heads
  • Technology Heads
  • Chief Marketing Officers
  • Heads of Consumer Insights and Analytics

Why Partner

Why Partner

Meet pre-qualified buyers with a verified spending budgets & generate high targeted business leads on floor and virtual in this hybrid Edition

Detailed analytics at every step of your presence in the hybrid event and heightened engagement with buyers

Physical & Virtual Networking designed to accommodate quick and seamless interaction with prospects physically present and those on the virtual platform

Gain brand visibility and a competitive edge to be showcased as go-to solution provider for MarTECH / CX professionals

Reach your target audience by re-scheduling meetings with potential clients and understand business spcific needs

Speakers 2020

Speakers 2020


Subramanyam Yadavalli

CEO

Apollo Hospital Enterprise Ltd.


Dr. Anil V Pillai

Director

Terragni Consulting


Ashok Ramchandran

CEO & President (India-South Asia)

Schindler India Pvt. Ltd.


KT Prasad

MD & RVP Sales, India & SAARC

Zendesk


Madhu Alexiouse

COO

Muthoot Capital Services Ltd.


Praveena Rai

COO

National Payments Corporation Of India


Jamshed Daboo

MD

Trent Hyper Markets Ltd.


Atul Sharma

COO

Shriram Life Insurance Co. Ltd.


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Awards

Awards

 
Presents
 

The Customer FEST Leadership Awards is proud to present world’s leading experts from some of the foremost thinking organisations. To get detailed information on Categories, Jury Members, Nomination Process and Previous Award Winners.....

Tickets

Tickets

Tickets Prime Plus Pass Prime Pass Gold Pass Silver Pass
Virtual Platform
Access to all 3 days on livestream virtual platform Y Y Y
Access to Day 2 & 3 livestream session on virtual platform Y Y Y Y
Networking & Matchmaking Y Y Y Y
Access to Exhibitors zone Y Y Y Y
Access to keynotes & masterclasses on day 1 Y Y Y Y
Access to virtual speaker lounge Y Y Y Y
Access to networking chat / video option Y Y Y Y
Access to virtual awards evening on day 2 Y Y Y Y
Physical Day
Access to entire physical day 2 with awards evening Y
Access to awards evening on day 2 with networking & cocktails Y Y
All features of Virtual platform as listed above Y Y
  Register Now

Partners 2020

Partners 2020

Testimonials

Testimonials