Jury Members

Kayzad Hiramanek
Kayzad Hiramanek

COO

Edelweiss Tokio Life Insurance

Dhaivat Oza
Dhaivat Oza

VP - Service Assurance

Vodafone Idea Ltd.

Vasudeva Rao Munnaluri
Vasudeva Rao Munnaluri

RVP, India & SAARC

Zendesk

Madhav M Malhotra
Madhav M Malhotra

SVP & Head Customer Services

Reliance Jio

Kamini Shahani
Kamini Shahani

SVP - CSS Regional Leader, India

Marsh McLennan

Francis Rodrigues
Francis Rodrigues

SVP - E-Commerce & Digital Marketing

HDFC Life Insurance Co. Ltd.

Sanjay Bhattacharjee
Sanjay Bhattacharjee

Business Head - Bangladesh

Titan Company Ltd.

Vani Garg
Vani Garg

Founder

ConSoul LLP

Subramanyam Iyer
Subramanyam Iyer

SVP & Head - Customer Experience

DBS Bank Ltd.

Digamber Bahuguna
Digamber Bahuguna

VP - Customer Excellence, Home Delivery Organization

Bharti Airtel Ltd.

Panchali Chandrashekhar
Panchali Chandrashekhar

Head - Customer Experience Hub

Atlas Copco (India) Ltd.

Rajdeep Charan
Rajdeep Charan

Sr. GM - CX & CRM

Eureka Forbes Ltd.

Yusuf Pachmariwala
Yusuf Pachmariwala

Director - Operations

Hitachi Payment Services Pvt. Ltd.

Priyam Agarwal
Priyam Agarwal

Head - Customer Insights

Novozymes

Praveen Nijhara
Praveen Nijhara

CEO

Hansa Research Group

CB Rajesh
CB Rajesh

Co-Founder & Project Lead

Qdegrees Services

Harmeet Kaur
Harmeet Kaur

Head - Customer Engagement (D2h)

DishTV India Ltd.

Chandan Chhabra
Chandan Chhabra

Head - Content & Operations

MXP Media Pvt. Ltd.

Zarine Damania
Zarine Damania

VP & Head - CorpComm

Phillip Capital (India) Pvt. Ltd.

Jasjit Sethi
Jasjit Sethi

CEO

TCI Supply Chain Solutions

Neha Anand
Neha Anand

Head - Global Brand, Digital Marketing, Marketing Communications & International Marketing

Mahindra & Mahindra Ltd.

Rupali Krishna Digrajkar
Rupali Krishna Digrajkar

Director Head Digital Omnichannel & Transformation, Marketing CoE, India

Dr. Reddy's Laboratories Ltd.

Vivek Charde
Vivek Charde

Chief Marketing & Experience Officer

Loylty Rewardz

Shantanu Garg
Shantanu Garg

Head - Customer Centricity & Digital, Grasim (Pulp & Fibre)

Aditya Birla Group

Surekha Desai
Surekha Desai

Head Operations - Care

_VOIS (Vodafone Intelligent Solutions)

Swapnil Sawant
Swapnil Sawant

SVP & Head - Loyalty

Kotak Mahindra Bank

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