Jury Members
Kayzad Hiramanek
COO
Edelweiss Tokio Life Insurance
Dhaivat Oza
VP - Service Assurance
Vodafone Idea Ltd.
KT Prasad
VP - Enterprise for APJ
Zendesk
Madhav M Malhotra
SVP & Head Customer Services
Reliance Jio
Kamini Shahani
SVP - CSS Regional Leader, India
Marsh McLennan
Francis Rodrigues
SVP - E-Commerce & Digital Marketing
HDFC Life Insurance Co. Ltd.
Sanjay Bhattacharjee
Business Head - Bangladesh
Titan Company Ltd.
Vani Garg
Founder
ConSoul LLP
Subramanyam Iyer
SVP & Head - Customer Experience
DBS Bank Ltd.
Digamber Bahuguna
VP - Customer Excellence, Home Delivery Organization
Bharti Airtel Ltd.
Panchali Chandrashekhar
Head - Customer Experience Hub
Atlas Copco (India) Ltd.
Vasudeva Rao Munnaluri
RVP, India & SAARC
Zendesk
Yusuf Pachmariwala
Director - Operations
Hitachi Payment Services Pvt. Ltd.
Priyam Agarwal
Head - Customer Insights
Novozymes
Praveen Nijhara
CEO
Hansa Research Group
CB Rajesh
Co-Founder & Project Lead
Qdegrees Services
Harmeet Kaur
Head - Customer Engagement (D2h)
DishTV India Ltd.
Chandan Chhabra
Head - Content & Operations
MXP Media Pvt. Ltd.
Zarine Damania
VP & Head - CorpComm
Phillip Capital (India) Pvt. Ltd.
Jasjit Sethi
CEO
TCI Supply Chain Solutions
Neha Anand
Head - Global Brand, Digital Marketing, Marketing Communications & International Marketing
Mahindra & Mahindra Ltd.
Rupali Krishna Digrajkar
Director Head Digital Omnichannel & Transformation, Marketing CoE, India
Dr. Reddy's Laboratories Ltd.
Vivek Charde
Chief Marketing & Experience Officer
Loylty Rewardz
Shantanu Garg
Head - Customer Centricity & Digital, Grasim (Pulp & Fibre)
Aditya Birla Group
Surekha Desai
Head Operations - Care
_VOIS (Vodafone Intelligent Solutions)
Swapnil Sawant
SVP & Head - Loyalty
Kotak Mahindra Bank
Rajdeep Charan
Sr. GM - CX & CRM
Eureka Forbes Ltd.
Award Winners 2023
Award Winners 2023
19th April, 2023