• 13

    Successful Editions

  • 400+


  • 120+


If 2020 has taught us anything, it’s that agility and flexibility are more important than ever. How do you continue to meet your customers’ expectations while the business landscape is changing so dramatically? Against this background, The Customer FEST Show will examine some of these changes and look at new strategies required to stay relevant. Designing and delivering a stand-out customer journey in an ultra-competitive, uncertain, complicated and noisy world is hard.

Discover the hottest trends and innovative growth secrets from the brightest minds from across the world. The 3-day event has multiple tracks and close to 100+ speakers will contribute through their experience across keynotes, masterclasses & streamed sessions.

At The Customer FEST Show 2021, you can join your peers to learn, share, and celebrate the new and innovative ways customer service technologies are changing the way business will be done in the future. See where the world of customer is going, and how to get there first.

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About Kamikaze B2B Media

About Kamikaze B2B Media

The Customer FEST Show is curated & managed by Kamikaze B2B Media

Kamikaze B2B Media is a leading conference organiser that firmly believes in delivering value through landmark summits which offer unique opportunities for delegates to share knowledge and learn about the latest advancements in technology and innovation.

In the world of conferences, it believes in leveraging the power of knowledge to deliver value to every participating delegate and organisation at events. It counts professionalism, integrity, teamwork and excellence as its core tenets. The team of professionals is committed to ensuring both delegates and sponsors benefit to the fullest from every opportunity that arises through our events.

With experience of over 15 years in producing high-level B2B conferences, Kamikaze B2B Media is ideally suited to create and manage platforms that promote issues of global relevance.

Its reputation as organisers of the most well attended exclusive summits is not an accident. It has been carefully crafted - the culmination of intensive research and organised planning that translates into offering meaningful and productive experiences.

Upcoming Events of Kamikaze B2B Media

  • CISO Leadership Summit

    11th Dec, 2020 Virtual Connect

  • MarTech Leadership Summit

    March 2021

  • Manufacturing Supply Chain Summit & Awards

    March 2021

  • #People – Future of Work Summit

    May 2021

  • Payments & Cards Summit – India Edition

    August 2021

  • Procurement & Sourcing Summit & Awards

    October 2021

  • Payments & Cards Summit & Awards

    22nd Dec, 2020 Virtual Connect

  • Corporate Communication & PR Summit

    March 2021

  • CFO & Treasury Leadership Summit

    April 2021

  • Payments & Cards Summit – MENA Edition

    June 2021

  • Express Logistics & Supply Chain Conclave & Awards

    October 2021

  • Digital Enterprise Summit & Awards

    October 2021