Overview

Overview

The 2 day event has 4 tracks and close to 120+ speakers contribute through their experience across streamed sessions.
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If 2020 & 21 has taught us anything, it’s that agility and flexibility are more important than ever. How do you continue to meet your customers’ expectations while the business landscape is changing so dramatically and becoming difficult to predict.

Against this background, The Customer FEST Show will examine some of these changes and look at new strategies required to stay relevant. Designing and delivering a stand-out customer journey in an ultra-competitive, uncertain, complicated and noisy world is hard. Sometimes, it can feel as if you are out in the wild trying to navigate with a broken compass.

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Who Should Attend?

Who Should Attend?

The Programme connects leaders from a wide range of industries and disciplines to provide a cross functional learning and inspiration experience. We attract Executives and Directors from the Customer Experience, Marketing, Loyalty, Product Design, User Experience, Creative and Customer Service & Human Resource disciplines. Apart from these CEO’s from top organisations contribute on the leadership tracks on both days.

  • Senior Management (CEO, CMO, COO, CDO, CTO)
  • Customer Experience Heads
  • Customer Relations Heads
  • Digital Transformation Heads
  • Customer Engagement Leadership
  • Customer Service heads
  • Sales Head
  • Customer Loyalty Heads
  • Customer Operations Heads
  • Contact Centre Heads
  • Heads of Product Development and Innovation
  • Heads of UX
  • Chief Digital Heads
  • Technology Heads
  • Chief Marketing Officers
  • Heads of Consumer Insights and Analytics

Why Partner

Why Partner

Meet pre-qualified buyers with a verified spending budgets & generate high targeted business leads on floor in this In-Person Edition

Detailed analytics at every step of your presence in the physical event and heightened engagement with buyers In-Person

Physical Networking designed to accommodate quick and seamless interaction with prospects physically present over the 2 days

Gain brand visibility and a competitive edge to be showcased as go-to solution provider for MarTECH / CX professionals

Reach your target audience by scheduling meetings with potential clients and understand business specific needs once you get attendee list pre-event

Perfect event to wind up 2 evenings over cocktails, dinner and meet senior industry folks In-Person

Partners 2022

Partners 2022

Gold Partners

Silver Partners

Active Intelligence Partner

Awards

Awards

 
Presents
 

The Customer FEST Leadership Awards is proud to present world’s leading experts from some of the foremost thinking organisations. To get detailed information on Categories, Jury Members, Nomination Process and Previous Award Winners.....

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Pass Type Prime Plus Pass Prime Pass
Access to pre-event evening networking dinner Y -
Access to CX Power Club evening on day 1 Y -
Access to CFEST Awards evening on day 2 Y Y
Access to leadership panels, case studies, workshops, etc Y Y
Access to the entire event for both days Y Y

# Prime Plus Pass option has limited seats and preference would be given to senior professionals

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Testimonials

Testimonials

Previous Year's Award Winners